SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of libertylinkusa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of libertylinkusa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
An excellent tool that provides valuable information about your living environment - perfect for health-conscious people like myself!
I'm so happy with this smart monitor, it’s made my life easier and healthier.
The best part about owning this gadget is how simple it was to set up - just plugged in and ready to go! Now I have instant access to information about CO2 levels in my home whenever I want. This truly innovative product allows me breathe easier at home.
Super easy to use, love the touch screen feature! It's made a huge difference in our home
This device fantastic and extremely user-friendly. I'd recommend it for anyone concerned about indoor air quality 👍
Couldn't be happier with my purchase The touchscreen interface makes navigation a breeze.
I've been using this smart monitor for several weeks now and am extremely pleased with its performance. Having real-time feedback on the state of your indoor environment is amazing - especially during allergy season when pollen counts are high!
The smart monitor has been a blessing during allergy season. It helps me keep track of what’s going on in my 🏠
As someone who is very health-conscious, I absolutely love this air quality monitor. It's so easy to use and provides me with all the information I need to ensure my living environment is safe and healthy.
Absolutely adore this thing! The touch screen is so responsive – even my grandma uses it without any trouble!
this little gadget works wonders for monitoring co2 levels at home. 5 stars from me ⭐️👌🏼
This little device has been a great addition to our smart home setup. The touch screen is responsive and intuitive, making it super easy for everyone in the family to use. We can now keep track of the air quality inside our house at any time!
Nice device, does exactly what it promises and more. Really satisfied with its performance 👍
recommend 👍
It's a relief to know the air my family is breathing is clean. This monitor has been an eye-opener!
What a great investment! It's so nice to be able to easily check if our home’s air quality is good or not.
I love how simple it was to set up this gadget. Now I can rest easy knowing the CO2 levels in my house are safe.
I'm really happy with my purchase! The touch screen interface makes it super easy to navigate and understand what's going on with my indoor air quality. This gadget has definitely made a big difference in how we live and breathe every day at home.
A truly innovative product that helps me breathe easier at home. The touch screen feature adds convenience!
Worthwile
Who knew that such a small device could make such a huge impact? This air quality monitor gives us peace of mind knowing that we're breathing clean, safe air - especially important during these times when we're spending more time indoors than ever before.
Who knew such a small device could make such a big difference? Thumbs up for improving our home's air quality 👍
This product does exactly what it promises, providing real-time data about CO2 levels in your home. Super user-friendly too - even my grandma can operate it without any trouble!
this thing is cool and does its job well, happy with the purchase 🏠
I'm so happy with this smart monitor, it’s made my life easier and healthier.