SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of libertylinkusa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of libertylinkusa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wooden sofa is just what I needed to complete my backyard setup. It’s so comfortable and spacious - measuring 75 inches wide by 31 inches deep - plenty of room to stretch out on lazy afternoons! What sets it apart though is the handwoven wicker seat; such intricate detailing gives it an authentic charm.
I have to say, I'm thoroughly impressed with this outdoor wood sofa. The handwoven wicker seat offers a homey, traditional aesthetic that really enhances the overall look of my patio. Plus, it's weather-resistant and easy to clean which is a must for any outdoor furniture! The acacia wood frame provides a sturdy foundation and the natural stained finish complements any setting beautifully.
I gotta tell ya, this outdoor sofa is a real keeper. It's like they've taken comfort to new heights and added a dash of style that screams elegance. The first thing that grabs your attention is the handoven wicker seat, which has been crafted with such precision it leaves you absolutely smitten. The design isn't just about good looks though; it goes beyond that. It's got classic vibe to it, something reminiscent of those old-school backyard BBQs where everyone would gather round for a good time. This ain't your average run-of-the-mill outdoor furniture piece - no siree! It’s also super comfy – you sink right into its welcoming embrace and trust me when I say, getting up can be quite the task! You could easily lose track of time lounging on this beauty under the sun or stars. But what really sets this sofa apart is how well-made it is. The craftsmanship involved in creating each detail speaks volumes about its quality - from the sturdy frame all the way to every single weave on that wicker seat. And let's not forget how durable wicker is as a material! Rain or shine, hot or cold - doesn’t matter what Mother Nature throws at her because she stands tall through all! What else can I say? This outdoor sofa ticks all boxes: comfort? Check! Durability? Double check!! Style quotient? Off-the-charts!!! If you're looking for an addition to your patio or garden setup that will have guests talking (and probably fighting over who gets to sit), then look no further than this stunner right here.
I'm so impressed with the sturdiness of this sofa. The acacia wood frame and iron accents make it super durable.
This piece has really transformed my patio into a cozy oasis. It's weather-resistant and easy to clean too!
Sturdy and stylish, this sofa is perfect for outdoor lounging.
The large seating area comfortably fits three people, great for family gatherings or casual hangouts with friends.
love how comfortable this is! the natural stained finish complements any outdoor setting beautifully.
Love the natural finish of the acacia wood frame!
this sofa is top-notch quality! I was pleasantly surprised by its heavy load capacity thanks to those iron accents.
The superior craftsmanship in this piece deserves applause. From its sturdy acacia wood frame to the handwoven wicker seat - every element speaks volumes about its quality construction. Furthermore, the iron accents enhance stability while adding subtle sophistication.
No worries about cleaning as the wicker seat can be easily wiped down, even after an accidental spill or two 🙈
What an excellent purchase this was! This sofa has completely transformed our garden area into a cozy spot perfect for relaxing or entertaining guests. Its large seating area comfortably accommodates three people, making it ideal for family gatherings or casual hangouts with friends. And not forgetting its strong acacia wood frame and iron accents that ensure durability!
The measurements are spot on - 75.50 inches wide and 31 inches deep - plenty of room for lounging around!
Loving the weather-resistant wicker seat. Easy to clean too!
Absolute value for money! With its sturdy acacia wood frame and comfy wicker seats, you can't go wrong here.
Who knew something as simple as a wooden sofa could add so much charm to my backyard? Love it!
Absolute value for money! With its robust build featuring an Acacia Wood Frame & Iron Accents along with comfort provided by Wicker Seat makes you never want to leave your patio again. Not only does it offer ample space but also withstands heavy loads effortlessly making those summer BBQ parties even more enjoyable!
Honestly didn't expect such high-quality craftsmanship in an outdoor piece. The handwoven wicker seat truly sets it apart from others on the market 👌....
The large seating area is perfect for three people, and the iron accents add a nice touch of durability. My only gripe is that the wicker could be a tad softer, but it's still great for outdoor use.
I was on the hunt for a piece of outdoor furniture that would not only be functional but also add to my patio's aesthetic. This sofa did just that! It’s weather-resistant and easy to clean, making it perfect for outdoor use. The acacia wood frame provides a sturdy foundation, while the iron accents enhance stability and durability.
I'm amazed by how well this sofa holds up in all weather conditions, thanks to its weather-resistant wicker seat.
If you're looking at transforming your patio into something special then look no further than this wooden sofa with wicker seating! It's got all: style, comfort & durability combined together in one package thanks largely due to features like Weather-Resistant Wicker Seat & Acacia Wood Frame.
This is just what I needed - sturdy, comfortable, and aesthetically pleasing. The iron accents are a nice touch too!
This wood sofa with wicker seating has made my backyard feel like an extension of my living space. Its cozy design combined with premium materials makes it stand out among other pieces of patio furniture I've owned before!