SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of libertylinkusa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of libertylinkusa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The deodorizing function works like magic! No more unpleasant smells in my kitchen 😃
The automatic sensor lid is nothing short of revolutionary! No more touching dirty lids or struggling with full hands. It's completely hands-free and makes disposing waste so much easier and hygienic.
This bin has truly exceeded all my expectations. Not only is it waterproof eco-friendly but also comes with a deodorizing function that keeps unpleasant smells at bay, ensuring my kitchen always smells fresh!
I've never been one for sorting out recyclables until I got this bin with its double barrel design. Now separating different types of waste has become effortless - not just convenient for me but also great for our environment.
eco-friendly and waterproof - ticks all the right boxes for me.
Recommend
The rectangular shape of this bin is such a space saver! It fits perfectly into any corner without taking up too much room - perfect for smaller kitchens like mine where every inch counts
One thing that really stands out about this trash can is its durability. Despite being used daily, it still looks as good as new thanks to the easy-to-clean stainless steel finish which doesn't show fingerprints or smudges easily
This high-capacity bin holds all our family's waste efficiently without needing constant emptying which saves us time and effort - definitely worth every penny spent!
Impressive
OK
No longer do we have to deal with messy spills or leaks since this wonderful piece is waterproof! Furthermore, being eco-friendly gives us peace knowing we're contributing positively towards protecting our planet 🌍
satisfied
This bin is a! The double barrel design makes sorting trash easy peasy.
Never thought I'd be raving about a bin, but here we are! It’s eco-friendly, has an exquisite stainless steel finish that looks great in kitchen and the deodorizing function keeps unpleasant smells away.
wow
This trash can is a real life-saver. The automatic sensor lid allows for hands-free operation which makes disposing waste so much easier and hygienic Plus, it's waterproof - no more worrying about leaks!
i LOVE it!!
The double barrel design of this bin is such a game-changer. Sorting out recyclables has never been easier or more convenient. Highly!
This bin is a lifesaver. The automatic sensor lid allows for hands-free operation - perfect when I'm cooking and my hands are full! Plus, it's eco-friendly and waterproof.
Good.
Finally, a trash can that matches my kitchen decor! Its stainless steel finish looks exquisite and the double barrel design makes sorting waste so much easier.
great bin
I love how this high-capacity bin holds all our family's waste efficiently without needing constant emptying. It saves us time and effort!
Love the automatic sensor lid. It's so convenient when my hands are full!