SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of libertylinkusa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of libertylinkusa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely in love with this ring! It's sleek, stylish, and adds a touch of elegance to any outfit. A definite must-have in my jewelry collection
This ring has been a fantastic addition to my jewelry collection. It's versatile enough to wear with almost anything, and the design is both unique and classic. I appreciate how comfortable it is, even when worn for extended periods. It's a piece that truly stands out
Bought this as a gift, and it was a hit! The recipient adores it
This lip ring is absolutely stunning and has quickly become one of my favorite pieces of jewelry. The 18k gold plating gives it a luxurious and elegant appearance that stands out beautifully. It's very comfortable to wear, and I haven't experienced any irritation, which is important since I have sensitive skin. The quality is top-notch; it feels solid and durable, and the gold plating has remained flawless even after weeks of daily wear. I love how versatile it is, adding a touch of sophistication to both casual and formal outfits. I’ve received numerous compliments whenever I wear it, and it makes me feel so stylish and confident. The craftsmanship is exceptional, and it looks much more expensive than it actually is. This lip ring is a fantastic addition to my jewelry collection, and I highly recommend it to anyone looking for a high-quality, elegant accessory that will elevate their style.
I bought this ring on a whim, and it's one of the best jewelry purchases I've ever made. It's unique, stylish, and very well made
The quality of this ring is top-notch. It's solid, doesn't tarnish, and the detailing is exquisite. It's definitely a high-quality piece
Love how this ring shines! It fits perfectly and feels very comfortable
i recently purchased this 18k gold plated lip ring and am thoroughly impressed with its quality and design. the gold plating is exquisite, giving it a rich, luxurious appearance that instantly elevates my look. it’s incredibly comfortable to wear, even for long periods, and hasn't caused any irritation. the craftsmanship is excellent; it feels durable and well-made. i've worn it to both casual and formal events, and it always garners compliments from friends and strangers alike. it's versatile enough to pair with any outfit, adding just the right amount of sophistication. cleaning it is easy, and it maintains its shine beautifully. this lip ring has quickly become one of my favorite accessories, and i’m considering purchasing another one in a different style. it’s a fantastic addition to any jewelry collection, perfect for anyone looking to add a touch of elegance and class to their ensemble. highly recommend!
This ring is a true beauty. Its unique design stands out and complements any look
I'm thrilled with this ring! It's both elegant and durable, perfect for everyday wear