SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of libertylinkusa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of libertylinkusa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're into charcuterie boards (and let's face it, who isn't?), this thing will have your guests thinking you've hired a professional chef! The cuts are so perfect they look like they were done by a master butcher or something. And don’t even get me started on its motor power – talk about strength! It ensures quick work no matter what I’m throwing at it. Whether I'm prepping for dinner or getting ready to host brunch, there’s no waiting around with this gadget in hand.
this thing is brilliant!! from its sharp blade to its powerful motor, everything about it screams high-quality 🔝 highly recommend!
so compact but packs quite a punch... does exactly what you need it to do perfectly every time 🎉🎉
good product
this device isn't just good, it's excellent!! I don’t know how I managed without having one before 🙈
This machine, let me tell you, it's a total game changer. It has become an absolute must-have in my daily kitchen routine. You know how some things just make life easier? This is one of. It's got incredible knack for grinding fresh meats that's perfect for when I'm making homemade burgers - and who doesn't love a good burger right from the grill? Not only does it grind meat like nobody’s business, but slicing with this bad boy is also as smooth as butter.
I'm really stoked about this practical and useful addition to my kitchen routine. It's made all the difference in making meal prep less tedious - who would have thought? 🤔
superb
this grinder is extremely efficient, it has significantly reduced my meal prep time. what an amazing tool! This has definitely upped my cooking game 💪
The performance of this device exceeded all my expectations! From its sharp blade to its powerful motor, everything about it screams high-quality.
great purchase
Superb performance - cuts through everything like butter 👌 If you're looking for an efficient way to slice your meats or grind them into mince then look no further than here! This thing works like magic!
This kitchen gadget isn't just good - it's fantastic! Cuts through anything easily and makes cooking so much more enjoyable.