With the help of partner Mitch Klapow, the two put their creative minds together and developed a brand geared to dog owners with a passion for fashion. With a combined 20 years of experience in the pet industry, these guys know what they’re doing. Fueled by their passion, the two brought their vision to life, launching Nandog Pet Gear in 2010. What began as a dream has flourished into a successful brand that is now featured in boutique specialty shops and large retailers across the United States.
Nandog Pet Gear carries a variety of products including retractable leashes, toys, grooming essentials, travel accessories, and home décor, all boasting a high-end look without the designer price tag.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Marvelion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://libertylinkusa.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I never thought it would be necessary to write a review on a poop bag, but these bags are too good to not share. Super easy to open, the scent is pleasant without being overpowering and really does a good job masking the odor, and best of all they’re earth friendly! I read some reviews saying that the sticker couldn’t be removed without ripping the first bag, but this was never an issue for me. Obviously you don’t want to yank the sticker off. Peel it off slowly and it’ll be fine. In terms of some other reviews that claim these bags are too small to work for a large dog, I’m really not sure what they’re talking about. I have a 90 pound Pyrenees mix and have had no issues cleaning up his messes with these bags. They are about as large as your standard poop bag. As other reviewers have stated, the rolls are too thick to fit comfortably inside a standard poop bag dispenser, so you will have to remove the first one or two bags to get it in a dispenser. However, this is a minor issue and not worth getting worked up about. I will be a returning customer!
This is my second purchase of this product. I am satisfied with the thickness of the bags --at first I felt it was thinner than other bags that I have used (basically plastic no matter how they were labeled as "green" when really they are plastic treated for breaking down faster in a landfill). With these I love that they are compostable, the scent is strong enough and much better than whatever you put inside these bags... so there I am highly satisfied. I have let these bags sit outside for quite some time before eventually discarding in a dumpster and have noticed no weather damage to the bag -which would have created a mess- so their durability is very good, their thickness is what is needed, and the size is absolutely enough to cover hands and pick up bigger you-know-what. So that's why I am a repeat buyer. If I wanted to add one negative line, it would be for the sticker that holds the roll of bags together. It sticks a lot so at least the first bag will be ripped and not useable - trust me on that one!...Other than that I've never had one rip when in use.
Don't know if the size changed from the last time I bought them (or I just hated the bags I was using before this) but I like the feel of these bags, they are easy to open and I can easily fit the width of the litter scooper inside which avoids any accidents/mess. I don't use the plastic scoopers, any real cat person (with 9 cats, some foster) know there is no match to a real litter scooper and bags which are essential to mental health. They come nicely scented, my only complaint may be the price but being that they are my favorite, oh well.
I spent way too long looking for poop bags that actually biodegrade and these were my choice. An overall 5 star based on biodegradability and also that the scent (I got pink/rose) is actually pleasant and far from overwhelming. I do find that I have to be a bit more gentle pulling these off the roll, if I'm too rough, the perforation isn't clean and rips into the next bag (I also had to spend extra time carefully taking the sticker off the first of the roll). Nothing that detracts from the rating, but an fyi. Similarly, these rolls are too big (too many bags on the roll) to fit in my standard on-leash bag dispenser. I have a small dog and find the size generous for his waste and am confident picking up. Will buy again.
I recently rescued a stray cat, and due to a skunk issue, she is being kept indoors 24/7. I found I was using far too many plastic grocery bags and was searching for a more environmentally responsible alternative. These bags are the perfect solution for me. I can easily fit the litter scoop into the bag; one bag per day works for my cat. They have a nice smell too. Sometimes I have trouble tearing one from the roll, so I definitely have to use two hands. However, that is not a big deal for me. I simply spin the filled bag and tie the excess into a knot. The box contains 3 rolls, and I'll be re-ordering when I start the third roll. I'm very satisfied with this purchase!
Nice biodegradable poop bags. Order is strong. But love that they break down naturally. Hats to open until u wet ur fingers.
I've tried a whole bunch of different kinds that claimed to be biodegradeable but weren't; this is by far the only choice if you really care about the environment. IF the others break down ( someday, not terribly soon, only if the planets are perfectly aligned), they turn into plastic particles that end up in our food supply. I recommend the rose-scented ones: a "spoonful of sugar" if you will, just the right amount of light fragrance to make the job both neat and pleasant.
Never thought I would be reviewing Poop bags haha, with that being said these bags are AMAZING! They smell like roses which happens to be my favorite scent ever, so I am hooked for life on these bags. They’re also decomposible, trying to reduce my carbon footprint a little bit. Theyre also super cute and pink and have cute little dogs and cats and roses etc on them.
I feel better about using bags now that I know they aren't made of plastic and will decompose quickly. It makes it a bit easier to want to pick the stuff up while on a walk at 4am. The rose smell can be a tad bit overwhelming at first, but I find that it really does block out the smell of the waste I'm picking up. I was worried about the thickness of the bag at first, because the other ones I had been using were much thicker, but I've never had a problem with them. Even with the largest poo my dog made, and I was worried with that one, it held fine even when jogging and the bag jostling around.
These doody bags are a great size and get the job done. They are a little on the thin side but I have not had any rips or tears.
Overall good product, does the job without any tears. I like that the bags are biodegradable. Would be perfect if it was easier to open bags.